Duplicated content in workflow mails
                    
                
                
                    
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Article ID: KB0073679
                        
                    
                    
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Updated On: 
                    
                 
                
                
                
                    
                
                    
                        
                            
                                
                                    
                                
                                
                                
                                    
                                        | 
                                            TIBCO EBX
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                                            All supported versions.
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Description
                        
                        
                              This article aims to explain in what case a workflow mail body can be duplicated.  
                        
 
                     
                    
                    
                    
                    
                        
                            
                                
Resolution
                            
                            
                                  This happens in the following scenario:
      - There are two locales defined
    - The text for both locales is defined in the message template
    - The notification is sent to a user who doesn't have a favorite locale (new user who never logged-in)
   
 In that case, the email contains the text for both locales:      
  
                             
                         
                        
                    
                        
                            
                                
Issue/Introduction
                            
                            
                                Duplicated content in workflow mails
                            
                         
                        
                    
                    
                    
                
                    
                        
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