How to improve the performance of LDAP user logins to the TIBCO Data Virtualization Studio?

How to improve the performance of LDAP user logins to the TIBCO Data Virtualization Studio?

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Article ID: KB0073688

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Updated On:

Products Versions
TIBCO Data Virtualization All Supported Versions

Description

After configuring the LDAP domain in the TDV server, the LDAP user's logins may take longer for successful login to the TDV Studio or Web Manager as opposed to the composite domain users. The login may take more than a minute.

Additionally, even on successful login, the below error messages may appear in the cs_server.log file:

Root exception is javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching

 

Environment

Windows Operating system

Resolution

To resolve the issue the below workaround may be helpful.

1. Navigate to <TDV_Server_install_dir>\conf folder. 

2. Copy script_env.bat.sample to script_env.bat in the same folder.

3. Open script_env.bat in a text editor and uncomment (remove “rem” for Windows) the line that contains: rem set CIS_SERVER_VM_ARGS.

4. Add the below arguments to this file:

set CIS_SERVER_VM_ARGS=-Dcom.sun.jndi.ldap.object.disableEndpointIdentification = true

exit /B 0 

5. Restart the TDV server.

Test the LDAP user logins to verify improvement in the performance.

Issue/Introduction

This article describes how to improve the performance of the LDAP user logins to the TIBCO Data Virtualization Studio.