Runtime Error in DatabaseSupport.svc with "ActiveX Automation error Server could not be found error"
Article ID: KB0074286
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 12.7 and later versions |
Description
Users who use Citrix and try to use the WritetoDatabase Node see the error "Runtime Error in '*DatabaseSupport.svc'(line334): Activex Automation :server could not be found.
Cause:
Cause:
The DatabaseHelper.BulkWriter class is instantiated conditionally depending on how many rows are being written back to the database. The error indicates there is a failure to initialize that class.
Issue/Introduction
Runtime Error in DatabaseSupport.svc with "ActiveX Automation error Server could not be found error"
Resolution
The DatabaseHelper.Bulkwrite class is a .NET 2 based library. We can resolve the error by re-registering this class. To re-register the class :
1. Launch cmd.exe as an administrator (elevated Command prompt).
2. Browse to the Statistica installation directory
3. On a 64-bit machine, register the class with the command :
C:\windows\microsoft.net\Framework64\v2.0.50727\RegAsm.exe /codebase /tlb DatabaseHelper.dll
On a 32-bit machine, register the class with the command:
C:\windows\microsoft.net\Framework\v2.0.50727\RegAsm.exe /codebase /tlb DatabaseHelper.dll
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