Why is a feature I want to use in Statistica grayed out?
Article ID: KB0074398
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 12.0 and above. |
Description
I want to use a feature but it is grayed out. Why is it grayed out and how can I fix this?
Cause: The license file contains all the features available. Features are installed and made available based on the installation keys. So the feature must not be licensed.
Environment
Windows operating systems. All analytic bundles.
Resolution
Check to see what the Statistica serial number starts with, the first 3 letters, and then check which bundle you have Detailed description of Statistica's four product bundles. The serial number can be found in the Statistica license file. See How to find the Statistica license file (stat.lic).
If there is a mismatch between what was ordered and what was received, contact your sales representative or email renewals@tibco.com
Issue/Introduction
This article discusses why is a feature in Statistica is grayed out.
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