TIBCO Scribe Online Connector - Salesforce ORG_LOCKED Error
Article ID: KB0074581
Updated On:
| Products | Versions |
|---|---|
| TIBCO Scribe Online | - |
Description
Error:
Verify that the connection URL is correct and that you can connect to the same URL from the system running the Scribe Online Agent. The following exception message was returned from Salesforce: ORG_LOCKED: org is locked
Resolution
This error indicates that the Connector has attempted to access Salesforce too many times with invalid credentials.
- Stop any Solutions/Apps that use the Salesforce Connection and temporarily disable them.
- Wait 15-20 minutes until the lock times out.
- Log into Salesforce and verify that you have the correct credentials.
- Update the Salesforce Connection in TIBCO Scribe Online and test it.
- Enable Solutions/Apps that use the Salesforce Connection.
Issue/Introduction
How to resolve the situation where your Salesforce organization is locked.
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