TIBCO Scribe Online Connector -Microsoft Dynamics 365 / CRM Authentication Error

TIBCO Scribe Online Connector -Microsoft Dynamics 365 / CRM Authentication Error

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Article ID: KB0074584

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Updated On:

Products Versions
TIBCO Cloud Integration - Connect ( Scribe ) -

Description

Error: 
Verify that you have entered the correct credentials for URL and Organization. Also check to be sure system time for the Scribe Online Agent is current. The following exception message was returned: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.. Exception type: System.ServiceModel.Security.MessageSecurityException. Inner Exception Type: System.ServiceModel.FaultException.. Inner Exception: Authentication Failure. Exception type: System.ServiceModel.FaultException Fault Information Fault Code: System.ServiceModel.FaultCode Fault Message: Authentication Failure Fault Action:
 

Resolution

This error is seen most often when Microsoft Dynamics 365 / CRM Connections use the Microsoft CRM Discovery service.  It tends to be intermittent and may resolve itself.  If you see this error repeatedly, open a Support case for help diagnosing the issue. 

Issue/Introduction

How to resolve this error that can appear when working with the TIBCO Scribe Online Connector for Microsoft Dynamics 365 / CRM.