Introduction

Q: What is multi-factor authentication (MFA)?

A: MFA is an enhancement to the username/password credentials combination to identify you and to let the system know that you are who you claim to be.

Q: Why is MFA authentication needed?

A: MFA adds an extra layer of security, making it harder to impersonate someone by simply guessing their username/password combination. MFA requires an extra temporary access key sent to the account owner’s private mobile phone or private email address at login time.

Q: How do I setup a D365 CRM connection in TIBCO Scribe Online without MFA enabled?

A: To connect to D365 CRM using a D365 CRM account (without MFA enabled) we have multiple options or “deployment modes”. Using username and password you can connect to online, on-premise, or Partner-Hosted (IFD) deployments, or authenticate using Azure AD.

More info can be found on the Connector Help page under the “Connecting To Microsoft Dynamics 365” section. 

Q: How do I setup a D365 CRM connection in TIBCO Scribe Online with MFA enabled?

A: To connect to D365 CRM using TIBCO Scribe Online with MFA enabled we currently have one option: configure a connection that authenticates to “Azure AD”.  

More information can be found on the D365 CRM Connector Help page under the “Azure AD Authentication” section

Q: Does this information apply to Dynamics 365 for Finance and Operations? 

A: No. This information only applies to Dynamics 365 CRM. 

These steps are also found on the D365 CRM Connector Help page under the  “Azure AD Authentication” section.
 

Setup the connection information and click the Authenticate button.

Select Consent on behalf of your organization and click Accept.



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