This article explains the MFA (multi-factor authentication) support added in the TIBCO Scribe Online  Connector for Dynamics 365 / CRM connector Version 1.8.1, released October 4, 2019. See the release notes for more details about this release.

Note:   Existing Azure AD connections will continue to work using the prior authentication method until you modify the Connection and reauthenticate.
 

Introduction

Q: What is multi-factor authentication (MFA)?

A: MFA is an enhancement to the username/password credentials combination to identify you and to let the system know that you are who you claim to be.

Q: Why is MFA authentication needed?

A: MFA adds an extra layer of security, making it harder to impersonate someone by simply guessing their username/password combination. MFA requires an extra temporary access key sent to the account owner’s private mobile phone or private email address at login time.

Q: How do I setup a D365 CRM connection in TIBCO Scribe Online without MFA enabled?

A: To connect to D365 CRM using a D365 CRM account (without MFA enabled) we have multiple options or “deployment modes”. Using username and password you can connect to online, on-premise, or Partner-Hosted (IFD) deployments, or authenticate using Azure AD.

More info can be found on the Connector Help page under the “Connecting To Microsoft Dynamics 365” section. 

Q: How do I setup a D365 CRM connection in TIBCO Scribe Online with MFA enabled?

A: To connect to D365 CRM using TIBCO Scribe Online with MFA enabled we currently have one option: configure a connection that authenticates to “Azure AD”.  

More information can be found on the D365 CRM Connector Help page under the “Azure AD Authentication” section

Q: Does this information apply to Dynamics 365 for Finance and Operations? 

A: No. This information only applies to Dynamics 365 CRM. 

The following step-by-step instructions walk you through setting up a D365 CRM connection in TIBCO Scribe Online with a MFA enabled D365 user account using the “Azure AD” Deployment mode.

These steps are also found on the D365 CRM Connector Help page under the  “Azure AD Authentication” section.
 

Setup the connection information and click the Authenticate button.

Sign in using your Microsoft User credentials.



Authenticate using the MFA code sent to your phone or email.

Select Consent on behalf of your organization and click Accept.



The success page is displayed. Click Close to continue.


 

After authentication is completed, click the TEST button to validate the connection.



Click OK to save connection.

This article explains the MFA (multi-factor authentication) support added in the TIBCO Scribe® Online Connector for Dynamics 365 / CRM connector released October 4, 2019.