IMPORTANT: JRS 7.8.0 bundled installer issue on Windows 10

IMPORTANT: JRS 7.8.0 bundled installer issue on Windows 10

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Article ID: KB0074799

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Updated On:

Products Versions
TIBCO JasperReports Server -

Description

We have identified an issue with JasperReports Server 7.8.0 bundled installer distribution on Windows 10 OS, when multiple pre-existing older versions of JRS have already been deployed on the system. Installing a new 7.8.0 instance on the same system results in a conflict with pre-existing keystore files, which will prevent ALL the JRS instances on the machine from starting.

IF YOU HAVE JASPERREPORTS SERVER 7.5.1 AND OLDER ON YOUR CURRENT WINDOWS SYSTEM, PLEASE DO NOT INSTALL JRS 7.8.0 FROM A BUNDLED INSTALLER.

We are actively working to resolve this issue. 

Issue/Introduction

We have identified an issue with JasperReports Server 7.8.0 bundled installer distribution on Windows 10 OS, when multiple pre-existing older versions of JRS have already been deployed on the system. Installing a new 7.8.0 instance on the same system results in a conflict with pre-existing keystore files, which will prevent ALL the JRS instances on the machine from starting. IF YOU HAVE JASPERREPORTS SERVER 7.5.1 AND OLDER ON YOUR CURRENT WINDOWS SYSTEM, PLEASE DO NOT INSTALL JRS 7.8.0 FROM A BUNDLED INSTALLER. We are actively working to resolve this issue.