List of packages missing under TERR Tools after upgrading to TIBCO Spotfire 10.10

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Article ID: KB0074878

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Updated On:

Products	Versions
TIBCO Cloud Spotfire	10.10 and higher
Spotfire Desktop	10.10 and higher
Spotfire Enterprise Runtime for R	5.1 and higher

Description

After upgrading to TIBCO Spotfire 10.10, you may notices that under Tools > TERR Tools > Package Management that any R packages that were downloaded earlier are no longer listed.

Environment

All

Resolution

TIBCO Spotfire 10.10 includes an upgrade to TERR 5.1, which changed where packages are stored. Previously installed packages were stored here:

C:\Users\<username>\Documents\TERR\x86_64-pc-windows-library\5.0

With Spotfire 10.10 and TERR 5.1, the packages are now stored here:

C:\Users\<username>\Documents\TERR\x86_64-w64-mingw32-library\5.1

To resolve the missing packages, simply copy the package folders from the old location to the new location and relaunch the client.

Issue/Introduction

After upgrading to Spotfire 10.10, the list of packages under TERR Tools > Package Management may be empty.

Additional Information

Doc: TERR Tools - Details on Package Management

https://docs.tibco.com/pub/sfire-analyst/10.10.0/doc/html/en-US/TIB_sfire-analyst_UsersGuide/terr/terr_details_on_package_management.htm

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