How to resolve "Server Integrated Login Extension reported an error: (0x8007005) Unable to access Server..." when accessing the Statistica Server via the Statistica client?

How to resolve "Server Integrated Login Extension reported an error: (0x8007005) Unable to access Server..." when accessing the Statistica Server via the Statistica client?

book

Article ID: KB0075205

calendar_today

Updated On:

Products Versions
Spotfire Statistica 13.5 and higher

Description

When attempting to login to the server by clicking the "Log In" icon under the Server tab, the following error occurs:


0x80070005 Error
 

Environment

Windows operating systems only.

Resolution

Make sure "Local Activation" is check under the DCOM Configuration for IUSR:

1.  Control Panel-->Administrative Tools-->Component Services
2.  Go to DCOM Config under My Computer:

DCOM Config

3.  Right-click on StatSoft WebSTATISTICA Service and select "Properties":

StatSoft WebSTATISTICA Service

4.  Click on the "Security" tab, click the "Edit" button in the "Launch and Activation Permissions" section.  Select "IUSR" and check the "Local Activation"  under the "Allow" column.  Click "OK" twice to save:

Change security settings to "Local Activation"
 

Issue/Introduction

This article will provide the steps to resolve this error.