How to reset the admin password on TIBCO LogLogic Compliance Manager

How to reset the admin password on TIBCO LogLogic Compliance Manager

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Article ID: KB0075219

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Updated On:

Products Versions
TIBCO LogLogic Compliance Manager All Versions

Description

Follow the steps below to reset the 'admin' password to TIBCO LogLogic Compliance Manager

Resolution

To reset the GUI Administrator account password:

1. Connect to the Compliance Manager server.
2. Open a Command prompt
3. cd to the directory that Compliance Manager is installed on

 example:  cd C:\LogLogic\ComplianceManager2.1.1\mysql\bin

4. Copy the MySQL statement below and paste it into the shell prompt and press enter.

mysql --user=root --password=logapp -vve "update compliancemgr.usermgmt_users set LoginPassword='cb7f0c2d3b28fe0f0f1e79cb81eb349c' where LoginName='admin'; "

This will reset the 'admin' password to: admin123

 

Issue/Introduction

This article explains how to reset the admin password on TIBCO LogLogic Compliance Manager.