Receiving Concurrent Session Error for CData NetSuite Connector
Article ID: KB0075639
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Integration - Connect ( Scribe ) | - |
Description
NetSuite has a limitation where a user may make one request against a session at a time. As an example, if there is one CData Netsuite Connection in TIBCO Scribe Online that is being used in 2 or more solutions that run simultaneously, at least one of the jobs may fail with the below error:
Issue/Introduction
When running solutions simultaneously on a schedule that are connecting to CData Netsuite an error indicating concurrent connections are not allowed may appear as a fatal error for one of the solutions
Resolution
In order to resolve the above error it may be possible, based on your NetSuite environment and permissions, to create another CData Netsuite connection to the same environment using a different user and also a different Application ID. The Application ID is how the connection communicates with NetSuite and determines concurrent sessions. By default the TIBCO Scribe CData NetSuite connector uses the Application "CData NetSuite Connector" when connecting to NetSuite, but a custom one can be created and used in the connection as an additional parameter to bypass the concurrent session error. Details are below:
1. In TIBCO Scribe Online create a new CData Netsuite connection to the same environment using a different user than the connection that is currently established.
2. Navigate to NetSuite and log in as an Administrator.
3. Navigate to Setup > Integration > Manage Integrations.
4. Once in Manage Integrations you will see the list of Applications including the "CData NetSuite Connector".
5. Select "New" and then create a new application, ensure that the name is unique and the "Authentication" section is filled out correctly based on the type of authentication you are using for the TIBCO Scribe CData NetSuite connection > Select "Save".
6.Once saved, the Application ID will be generated, copy this new Application ID from the Application that was just created.
7. Return to TIBCO Scribe Online, navigate back to the new connection that you created for the CData Netsuite connection and in the "Additional Parameters" section input Application Id = "...." (inside the quotes input the new Application ID that was copied from the previous step > Select "Test" and then "OK".
Once the connection is saved, you can now use this new connection with the new application ID to run simultaneously as the other job/solution that is also connecting to NetSuite.
1. In TIBCO Scribe Online create a new CData Netsuite connection to the same environment using a different user than the connection that is currently established.
2. Navigate to NetSuite and log in as an Administrator.
3. Navigate to Setup > Integration > Manage Integrations.
4. Once in Manage Integrations you will see the list of Applications including the "CData NetSuite Connector".
5. Select "New" and then create a new application, ensure that the name is unique and the "Authentication" section is filled out correctly based on the type of authentication you are using for the TIBCO Scribe CData NetSuite connection > Select "Save".
6.Once saved, the Application ID will be generated, copy this new Application ID from the Application that was just created.
7. Return to TIBCO Scribe Online, navigate back to the new connection that you created for the CData Netsuite connection and in the "Additional Parameters" section input Application Id = "...." (inside the quotes input the new Application ID that was copied from the previous step > Select "Test" and then "OK".
Once the connection is saved, you can now use this new connection with the new application ID to run simultaneously as the other job/solution that is also connecting to NetSuite.
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