Unable to open analysis file in Spotfire Analyst while importing data from a csv file.
Article ID: KB0075654
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | All Versions |
Description
In some scenrios, user(s) are not able to open analysis file in Spotfire Analyst while importing data from a csv file and it throws the below error:
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No licensed reader can be found for file: \\demoshare\Files\sample.csv
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No licensed reader can be found for file: \\demoshare\Files\sample.csv
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Issue/Introduction
Unable to open analysis file in Spotfire Analyst when data table imports data from a csv file.
Environment
All Supported OS
Resolution
"No licensed reader can be found for file" error means that the logged in Spotfire user doesn't have the appropriate licenses assigned to perform the required operation.
If user seeing this issue when opening a CSV file, make sure that the group this user(logged-in user) is a member of has 'TIBCO Spotfire Enterprise Player' and 'TIBCO Spotfire Analyst' licenses assigned.
This can be found under Spotfire Analyst > Tools > Administration Manager > Groups and Licenses.
If user seeing this issue when opening a CSV file, make sure that the group this user(logged-in user) is a member of has 'TIBCO Spotfire Enterprise Player' and 'TIBCO Spotfire Analyst' licenses assigned.
This can be found under Spotfire Analyst > Tools > Administration Manager > Groups and Licenses.
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