Node Manager fails to start the Service Instance if the Service Account does not have the Local Admin rights.
Article ID: KB0075675
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 7.5 and higher |
Description
Description:
Symptoms:
Cause:
Node Manager does not have Local Admin rights and should have this to be able to register an SSL port on Windows.
Node Manager fails to start the Service Instance if the Service Account does not have Local Admin rights.
Service Instance fails to start and the following error is reported in the logs.
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Failed to start worker. System.Security.Cryptography.CryptographicException: Access is denied. at System.Security.Cryptography.X509Certificates.X509Store.Open(OpenFlags flags) at Spotfire.Dxp.Worker.Services.Web.Utilities.TrustCertificateHandler.SpotfireCertificate.ExecuteOnStore
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Cause:
Node Manager does not have Local Admin rights and should have this to be able to register an SSL port on Windows.
Issue/Introduction
Node Manager fails to start the Service Instance if the Service Account does not have Local Admin rights.
Environment
All Supported Operating Systems
Resolution
Make sure that the Custom Service Account used for the Node Manager is a member of the Local Administrator group.
From the Manual:
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Important: If you change the node manager service account, make sure that the account is a local administrator and that it has read and write access to the node manager installation directory and subdirectories.
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Additional Information
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