Error '404' prompt in the landing page of TIBCO Spotfire Server Administration Console

Error '404' prompt in the landing page of TIBCO Spotfire Server Administration Console

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Article ID: KB0075924

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Updated On:

Products Versions
Spotfire Server 10.3 and higher

Description

When you open the landing page of the TIBCO Spotfire Server Administration Console, a couple errors might be prompted in the UI as seen below
User-added image

and the following log entries will be seen in the user-interface.log,

2020-02-13T14:06:31,960-0600 ; ERROR ; com.spotfire.rs.tools.UI_ERRORS ; 5c56d70d-fd73-c78a-1097-464a4ac0c0be: undefined
Current URL: http://spotfireserver/spotfire/#/home
2020-02-13T14:06:36,798-0600 ; ERROR ; com.spotfire.rs.tools.UI_ERRORS ; 9d75af74-832a-6810-9829-a3303c199865: undefined
Current URL: http://spotfireserver/spotfire/#/logs?serverId=af559fb2-868d-44ec-b39f-328c80ce3a13&logFileName=user-interface.log
 

Resolution

These errors can be see if the cobranding is configured to show a custom header but the HTM or the HTML file required to display the custom header is not part of the Cobranding extension (.spk) deployed to the server.

To resolve the issue you can comment the below section in the cobranding.config file and deploy the extension, 
 <web>  <!-- <header>WebHeader.htm</header>-->   <navigationLogo>libraryNavigationLogo.png</navigationLogo> </web>

 

Issue/Introduction

This article explains about the UI errors seen in the adminstration console and how to resolve them

Additional Information

Doc: Cobranding
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