What to do when TIBCO Data Virtualization triggers aren't firing?

What to do when TIBCO Data Virtualization triggers aren't firing?

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Article ID: KB0076160

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Updated On:

Products Versions
TIBCO Data Virtualization 7.0 and higher

Description

What to do when TIBCO Data Virtualization triggers aren't firing

Issue/Introduction

What to do when TIBCO Data Virtualization triggers aren't firing?

Resolution

It is possible that trigger invocation has been turned off. This may be checked as follows.

1. Open TDV Studio and connect to your TDV server.

2.  Go to Administration >> Configuration >> Server >> Configuration >> Runtime Processing Information >> Triggers

3.  Inspect the value of the Trigger Invocation Disabled setting. If the value is True, change it to False.

4. Test one of the triggers. 

5. Inspect the file <TDV_INSTALL>\logs\cs_server_events.log.  An entry of the type "START   trigger" should appear in the log, as shown below.

---------------------------
2020-01-16 08:00:00.003 -0500    INFO    START   trigger name=/shared/tests/Marketing_Trigger type=TIMER action=REINTROSPECT       1       joe        comp  20400       5216738407026   5216738407026    /shared/tests/Marketing_Trigger   TIMER   REINTROSPECT
--------------------------

The presence of this entry verifies that the trigger was executed.