Dynamics GP Connection test error: The application encountered an unhandled system exception
Article ID: KB0077166
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Integration - Connect ( Scribe ) | - |
Description
A previously working Solution using the TIBCO Scribe® Online Connector For Microsoft Dynamics GP is failing to connect to Microsoft Dynamics GP. When we test the GP connection, the following error message displays:
Connection test failed: The application encountered an unhandled system exception. Contact your system administrator for details.
Resolution
To resolve, restart the "Microsoft Dynamics GP Service Host" service on the GP application web server.
The TIBCO Scribe® Online Microsoft Dynamics GP connector uses Dynamics GP Web Services to connect to the GP environment. This message usually indicates a problem communicating with the GP Web Service. To resolve, check the following Microsoft service on your GP application web server and restart if needed:
For additional information, see the connector guide in the TIBCO Scribe® Online Help: TIBCO Scribe® Online Connector For Microsoft Dynamics GP
The TIBCO Scribe® Online Microsoft Dynamics GP connector uses Dynamics GP Web Services to connect to the GP environment. This message usually indicates a problem communicating with the GP Web Service. To resolve, check the following Microsoft service on your GP application web server and restart if needed:
Microsoft Dynamics GP Service Host
For additional information, see the connector guide in the TIBCO Scribe® Online Help: TIBCO Scribe® Online Connector For Microsoft Dynamics GP
Issue/Introduction
Resolve the Microsoft Dynamics GP Connection test error: The application encountered an unhandled system exception. Contact your system administrator for details.
Additional Information
Microsoft Dynamics GP Web Component: Installation Overview
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