User is unable to login using SSH to a newly deployed TIBCO LogLogic LMI
Article ID: KB0077495
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Log Management Intelligence | all versions up to 5.7.0 |
Description
If a user cannot login to a newly deployed LogLogic LMI appliance using SSH it may be because SSH is not yet enabled. SSH is disabled by default in all LMI versions up to and including 5.7.0. Starting with version 6.1.0 it is enabled by default.
The user will get an error like the following if SSH is disabled:
Error: ssh: connect to host 10.5.1.41 port 22: Connection refused
Resolution
To turn on the SSH daemon from the Web UI click on Administration->System Settings then click on the SSH Daemon at startup setting, then save the change. This will automatically start the SSH daemon without requiring an application restart or system reboot. The user can attempt an SSH connection immediately after saving the change on the System Settings page.
Also be sure that the user's workstation is not blocked by any firewalls from connecting to the LMI appliance over port 22/tcp.
Also be sure that the user's workstation is not blocked by any firewalls from connecting to the LMI appliance over port 22/tcp.
Issue/Introduction
This article explains one cause for why users cannot login via SSH to a new LogLogic LMI system.
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