TERR Service (TERRSRV) not working with big data sets. Getting Error: "Error from TERR Service: Bad Request (400) - Unable to parse form content"
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Article ID: KB0077660
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Updated On:
Products
Versions
Spotfire Enterprise Runtime for R - Server Edition
10.x and higher
Description
TERR Service (TERRSRV) failed to execute Data Function with big data sets (For example: more than 6 million rows).
You may get below error when executing Data Function on TERR Service in both Spotfire Analyst and Web Player: If you change logging level to DEBUG for TERR Service and reproduce the issue, you may get below error in TERR Service DEBUG logs: ------------------- 2019-06-11T06:55:29,031 | WARN | [qtp1603198149-15] o.e.j.s.HttpChannel: /job org.eclipse.jetty.http.BadMessageException: 400: Unable to parse form content 2019-06-11T06:55:29,047 | WARN | [qtp1603198149-15] o.e.j.u.MultiPartInputStreamParser: Badly formatted multipart request -------------------
Environment
All Supported OS
Resolution
- Login to Spotfire Server URL with Spotfire Administrator privilege. - Stop TERR Service and its instance under Nodes and Services. - Login to Node Manager server and go to "conf" folder where the TERR Service is installed (For example: C:\tibco\tsnm\10.0.0\nm\services\TERR service Windows-1.1.0.48-XXXX-XXXXX-XXXX-XXXXXX\conf ) - Open file "custom.properties" in this folder. - Change below setting in this file:
From: -------------- # The maximum file size allowed for upload. spring.servlet.multipart.max-file-size: 100MB spring.servlet.multipart.max-request-size: 100MB ----------------
To: -------------- # The maximum file size allowed for upload. spring.servlet.multipart.max-file-size: 200MB spring.servlet.multipart.max-request-size: 200MB ---------------- Note: You need to tune max-file-size and max-request-size from 100 MB to more than that depending upon size of your file.
- Save this file and start TERR Service and its instance under Nodes and Services.
Issue/Introduction
TERR Service (TERRSRV) not working with big data sets. Getting Error: "Error from TERR Service: Bad Request (400) - Unable to parse form content"