Known issue: JRE 1.8.0 folder is not seen in <tibco_home>\tibcojre folder even after successful installation of HF24_32 bit(with JRE 8 Update Profile) on top of AMX330GA_32bit

Known issue: JRE 1.8.0 folder is not seen in <tibco_home>\tibcojre folder even after successful installation of HF24_32 bit(with JRE 8 Update Profile) on top of AMX330GA_32bit

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Article ID: KB0077774

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Updated On:

Products Versions
TIBCO ActiveMatrix Service Grid 3.3.0 Hotfix24

Description

Steps:
1. Install and configure AMX 330 GA _32 bit.
2. Install AMX 330 HF24_32 bit (with JRE 8 Update installation profile). During installation, make sure you select JRE option.
3. Check the <tibco_home>\tibcojre folder after installation.

Observation:
AMX330 HF24 installed successfully (the Post-Install Summary screen says that the "AMX Platform 3.3.0 JRE 1.8 Update" has been installed), but the JRE "1.8.0" folder is not seen under the <tibco_home>\tibcojre folder.

Expect behavior:
AMX330 HF24 installed successfully, and the JRE "1.8.0" folder is installed under the <tibco_home>\tibcojre folder.

Issue/Introduction

Known issue: JRE 1.8.0 folder is not seen in \tibcojre folder even after successful installation of HF24_32 bit(with JRE 8 Update Profile) on top of AMX330GA_32bit

Environment

Windows 32 or 64 bit Operating System platforms

Resolution

If you are looking to use 32-bit JRE , please Contact TIBCO Support , we can help you configure on the steps.

Additional Information

https://jira.tibco.com/browse/AMX-17594