Accessing the TIBCO LogLogic LMI appliance's iDRAC web interface may display an HTTP 404 error
Article ID: KB0077891
Updated On:
| Products | Versions |
|---|---|
| TIBCO LogLogic Log Management Intelligence | N/A |
Description
Due to a compatibility issue between the iDRAC web interface and the web browser users may see the following after logging into the iDRAC:
Environment
This only applies to physical appliances and only H4 generations and newer.
Resolution
This frequently occurs with Microsoft Internet Explorer so try changing to a different browser. If your browser is up-to-date but the iDRAC firmware version is old then it may necessitate an iDRAC firmware upgrade to continue using your preferred browser.
For release notes about browser compatibility with the iDRAC go to http://www.dell.com/idracmanuals.
TIBCO-qualified iDRAC firmware (and BIOS) packages are distributed by TIBCO via Dell for the physical appliances. These are provided in the TIB_loglmi_<version>_supplemental.zip packages (available from edelivery.tibco.com) under the Firmware directory inside the zip package. The procedures for updating the BIOS and iDRAC firmware are in the LogLogic LMI Hardware Installation guide.
For release notes about browser compatibility with the iDRAC go to http://www.dell.com/idracmanuals.
TIBCO-qualified iDRAC firmware (and BIOS) packages are distributed by TIBCO via Dell for the physical appliances. These are provided in the TIB_loglmi_<version>_supplemental.zip packages (available from edelivery.tibco.com) under the Firmware directory inside the zip package. The procedures for updating the BIOS and iDRAC firmware are in the LogLogic LMI Hardware Installation guide.
Issue/Introduction
Logging into the iDRAC may display a "page not found" or HTTP 404 error. This article explains possible causes and solutions.
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