How to resolve the TIBCO Statistica setup error "The folder share has been setup incorrectly"
Article ID: KB0078000
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 and higher |
Description
When trying to install TIBCO Statistica client from the server, the following error appears: 
"The folder share has been set up incorrectly. The parent directory of the workstation installer must be set as the share. If you have mapped the share to a drive, please make sure the workstation installer folder is not mapped directly as a shared folder. "
Environment
Windows 7 and higher.
Resolution
This error is caused by sharing the Workstation Installer 64 and/or Workstation Installer 32 with clients instead of the whole Statistica 13 folder.
To resolve the error:
1. Unshare the Workstation Installer 64 and/or Workstation Installer 32
2. Navigate up to the parent Statistica 13 folder and share that one instead:
3. Proceed with the client machine installation via the Workstation Installer that is located in the previously shared Drive:\Program Files\Statistica\Statistica 13 folder and this will resolve the error.
To resolve the error:
1. Unshare the Workstation Installer 64 and/or Workstation Installer 32
2. Navigate up to the parent Statistica 13 folder and share that one instead:
3. Proceed with the client machine installation via the Workstation Installer that is located in the previously shared Drive:\Program Files\Statistica\Statistica 13 folder and this will resolve the error.
Issue/Introduction
This article describes how to resolve the TIBCO Statistica setup error "The folder share has been set up incorrectly. The parent directory of the workstation installer must be set as the share. If you have mapped the share to a drive, please make sure the workstation installer folder is not mapped directly as a shared folder. "
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