Demonstration licence errors appear in iProcess

Demonstration licence errors appear in iProcess

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Article ID: KB0078043

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Updated On:

Products Versions
TIBCO iProcess Engine (Oracle) 11.6.1

Description

The iProcess Windows Workspace can return errors such as:
 
Demonstration Version: You are not able to save a procedure with more than 20 Steps.
 
You are limited to 20 Case Starts on a Demonstration licence.

and the iProcess Workspace Browser may return:

Start case failed with the following message:
The iProcess Objects Server returned the following error:
More then 20 cases started with demo license

The cause of these errors is the product licence has been reset to a new Demonstration licence (possibly with the use of "swconfig -n").

Issue/Introduction

How to resolve any demonstration licence errors that appear when using iProcess Engine.

Environment

TIBCO iProcess Engine (Oracle) v11.6.1 on all platforms

Resolution

To resolve the issue, shutdown iProcess Engine and issue a new full licence with:

$SWDIR/util/swconfig -f

and then restart iProcess Engine.  If you have reset the swpro and swuser database passwords since installation then you may need to reset them with "swconfig -u".

Additional Information

TIBCO iProcess® Engine Administrator’s Guide
https://docs.tibco.com/pub/ipe-oracle/11.6.1/doc/pdf/TIB_ipe_11.6_admin_guide.pdf