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Article ID: KB0078043
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Updated On:
Description
The iProcess Windows Workspace can return errors such as:
Demonstration Version: You are not able to save a procedure with more than 20 Steps.
You are limited to 20 Case Starts on a Demonstration licence.
and the iProcess Workspace Browser may return:
Start case failed with the following message:
The iProcess Objects Server returned the following error:
More then 20 cases started with demo license
The cause of these errors is the product licence has been reset to a new Demonstration licence (possibly with the use of "swconfig -n").
Environment
TIBCO iProcess Engine (Oracle) v11.6.1 on all platforms
Resolution
To resolve the issue, shutdown iProcess Engine and issue a new full licence with:
$SWDIR/util/swconfig -f
and then restart iProcess Engine. If you have reset the swpro and swuser database passwords since installation then you may need to reset them with "swconfig -u".
Issue/Introduction
How to resolve any demonstration licence errors that appear when using iProcess Engine.