Error in Workspace client when trying to create / edit the Call-Out Details of an EAI BW step.

Error in Workspace client when trying to create / edit the Call-Out Details of an EAI BW step.

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Article ID: KB0078055

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Updated On:

Products Versions
TIBCO iProcess Technology Plug-ins -

Description

iProcess Technology Plug-in  -  iProcess BusinessWorks Server Plug-in

iProcess Engine on a server with multiple network cards (NICs).

Error in Workspace client when trying to create/edit the Call-Out Details of an EAI BW step.

Error in the eai-bw log file CLIENTDIR\eai_bw\eai_bw*.log

ERROR] SWJMXUtils - Unable to connect to factory

java.rmi.ConnectException: Connection refused to host: 10.57.6.219; nested exception is:
    java.net.ConnectException: Connection timed out: connect
    at sun.rmi.transport.tcp.TCPEndpoint.newSocket(TCPEndpoint.java:574)
    at


The server is passing back the IP address of the internal second LAN connection on the server. This IP is not visible for the clients.

Environment

Product: TIBCO iProcess Technology Plug-In Version: All versions OS: All Supported Operating Systems iProcess server with multiple network connections

Resolution

The multiple network card issue is addressed in the TIBCO iProcess Technology Plug-in 11.0.0 and above. The iProcess BusinessWorks Server Plug-in can be configured to bind to configured IP addresses. These are returned to the client plug-in to enable the connection. File jmxbinding.properties is attached to this Knowledge Article. To configure iProcess:

1). Install the jmxbinding.properties file in SWDIR/eaijava.

2). Edit the file and replace 127.0.0.1 with the IP address or addresses that are visible to the clients. The value of the property can be:

       a).  JMXConfig.binding=0.0.0.0  - this enumerates all IP addresses and returns all addresses to the client.

       b).  A list of IP addresses separated by an exclamation mark.
               
            Example:  JMXConfig.binding=192.168.0.1!192.168.0.2

            The list of IP addresses are returned to the client plug-in.

3). Restart iProcess.

Issue/Introduction

Error in Workspace client when trying to create / edit the Call-Out Details of an EAI BW step.

Additional Information

TIBCO iProcess Technology Plugin Release Notes
TIBCO iProcess Technology Plugin Installation Guide
 

Attachments

Error in Workspace client when trying to create / edit the Call-Out Details of an EAI BW step. get_app