book
Article ID: KB0078067
calendar_today
Updated On:
Description
When you load an information link on Web Player, you see entries for ID1 and ID2 to be "null" in your action log database. See the log entry below with "Null" values,
LOGGED_TIME | USER_NAME | LOG_CATEGORY | LOG_ACTION | SUCCESS | ID1 | ID2 | ARG1 |
---|
2017-10-06 18:03:25.160 | sfadmin | info_link | load_il | 1 | NULL | NULL | f3b70efe-9c5a-477e-b9f1-191858e7e766 |
Resolution
This might happen when you open information links with prompts or on-demand information links or if you have any errors while opening the information link. However, if the information link is executed successfully, you would also encounter a log entry with successful data for ID1 and ID2 values. For example look at the log entries below for when the information link "SUTestLink" (which had 3 prompts) is executed:
LOGGED_TIME | USER_NAME | LOG_CATEGORY | LOG_ACTION | SUCCESS | ID1 | ID2 | ARG1 |
2017-10-06 18:03:25.160 | sfadmin | info_link | load_il | 1 | NULL | NULL | f3b70efe-9c5a-477e-b9f1-191858e7e766 |
2017-10-06 18:03:25.160 | sfadmin | info_link | load_il | 1 | NULL | NULL | 0933d4e7-7a98-4e20-a97a-f0549649a455 |
2017-10-06 18:03:25.160 | sfadmin | info_link | load_il | 1 | NULL | NULL | b03fb240-d0ce-46e4-b52b-9fc0ff30f548 |
2017-10-06 18:03:25.160 | sfadmin | info_link | load_il | 1 | 812137b5-f008-4cb5-89c4-d08694e59661 | /TestData/SUTestLink | a3098ff1-2a53-4203-8901-e6d598939359 |
You can see three entries with empty values ID1 and ID2 as the information link had three prompts in it.
Issue/Introduction
This article describes why empty values are found in ID1 and ID2 columns for 'load_il' log actions in the Action Logs