Action Log 'load_il' log action has NULL values for ID1 and ID2 fields

Action Log 'load_il' log action has NULL values for ID1 and ID2 fields

book

Article ID: KB0078067

calendar_today

Updated On:

Products Versions
Spotfire Server All Versions

Description

When you load an information link on Web Player, you see entries for ID1 and ID2 to be "null" in your action log database. See the log entry below with "Null" values,
 

LOGGED_TIMEUSER_NAMELOG_CATEGORYLOG_ACTIONSUCCESSID1ID2ARG1
2017-10-06 18:03:25.160sfadmininfo_linkload_il1NULLNULLf3b70efe-9c5a-477e-b9f1-191858e7e766

Resolution

This might happen when you open information links with prompts or on-demand information links or if you have any errors while opening the information link. However, if the information link is executed successfully, you would also encounter a log entry with successful data for  ID1 and ID2 values. For example look at the log entries below for when the information link "SUTestLink" (which had 3 prompts) is executed:
 
LOGGED_TIMEUSER_NAMELOG_CATEGORYLOG_ACTIONSUCCESSID1ID2ARG1
2017-10-06 18:03:25.160sfadmininfo_linkload_il1NULLNULLf3b70efe-9c5a-477e-b9f1-191858e7e766
2017-10-06 18:03:25.160sfadmininfo_linkload_il1NULLNULL0933d4e7-7a98-4e20-a97a-f0549649a455
2017-10-06 18:03:25.160sfadmininfo_linkload_il1NULLNULLb03fb240-d0ce-46e4-b52b-9fc0ff30f548
2017-10-06 18:03:25.160sfadmininfo_linkload_il1812137b5-f008-4cb5-89c4-d08694e59661/TestData/SUTestLinka3098ff1-2a53-4203-8901-e6d598939359

You can see three entries with empty values ID1 and ID2 as the information link had three prompts in it. 

Issue/Introduction

This article describes why empty values are found in ID1 and ID2 columns for 'load_il' log actions in the Action Logs

Additional Information

Doc: Action Log entries: