Products | Versions |
---|---|
Spotfire Analyst | All Versions |
The TIBCO Spotfire installed client crashes upon start up, and a pop up will appear stating:
TIBCO Spotfire has stopped working A problem caused the program to stop working correctly. Windows will close this program and notify you if a solution is available.In the Event Viewer, you will see an event like:
Log Name: Application Source: .NET Runtime Date: 1/1/2019 11:36:24 AM Event ID: 1026 Task Category: None Level: Error Keywords: Classic User: N/A Computer: myComputer Description: Application: Spotfire.Dxp.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Xml.XmlException at System.Xml.XmlTextReaderImpl.Throw(System.Exception) at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean) at System.Xml.XmlDocument.Load(System.Xml.XmlReader) at Spotfire.Dxp.Internal.Xml.SafeXmlHelper.LoadXmlDocument(System.IO.TextReader) at Spotfire.Dxp.Framework.ModuleHandling.ModuleReferenceCollection.Read(System.String) at Spotfire.Dxp.Framework.ModuleHandling.ModuleReferenceCollection.ReadFromFile(System.String) at Starter.Program.Run(Spotfire.Dxp.Starter.StarterSplashWrapper, System.Collections.Generic.Dictionary`2<System.String,System.Object>, Boolean) at Starter.Program.ExecuteRunLoopWithBootstrapFlag(System.String[], Boolean) at Starter.Program.Main(System.String[])