Users from EU (Europe) region unable to login to TIBCO Cloud Spotfire Analyst
Article ID: KB0078753
Updated On:
| Products | Versions |
|---|---|
| TIBCO Cloud Spotfire | Current version |
Description
User(s) those who have signed in for the region 'Europe' are not able to login to TIBCO Spotfire Cloud Analyst when they set the Cloud Spotfire Server address as https://spotfire-next.cloud.tibco.com
The login stays at the below screen and never proceeds:
The login stays at the below screen and never proceeds:
Issue/Introduction
This knowledge base article assists in resolving login issues to Spotfire Cloud using TIBCO Cloud Spotfire Analyst
Environment
All supported operating systems
Resolution
When you download TIBCO Cloud Spotfire Analyst to use Spotfire on your desktop, make sure that you point to the correct server. If you signed up for the region Europe, the server address to use when logging into Spotfire Analyst is: https://eu.spotfire-next.cloud.tibco.com
Click on the 'Manage Servers' link to make this change.
Click on the 'Manage Servers' link to make this change.
Additional Information
Feedback
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