Connection to any data source requiring an ODBC driver fails from TIBCO Spotfire Installed Client version 10.1.0 on Windows 7
Article ID: KB0079137
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | 10.1 |
Description
When using the TIBCO Spotfire installed client version 10.1 on the Windows 7 operating system, any connection that requires an ODBC driver will fail to connect.
This includes data connectors which require an ODBC driver to be installed (see referenced system requirements), where the connection attempt will fail with the error "Could not connect due to an unknown error" and the details section will be empty, like:
And this also includes using an ODBC data provider via Data > Add > Other > "Load data with ODBC, OLE DB, or ADO.NET data provider". The connection will fail with error "Failed to execute data source query for data source".
This includes data connectors which require an ODBC driver to be installed (see referenced system requirements), where the connection attempt will fail with the error "Could not connect due to an unknown error" and the details section will be empty, like:
And this also includes using an ODBC data provider via Data > Add > Other > "Load data with ODBC, OLE DB, or ADO.NET data provider". The connection will fail with error "Failed to execute data source query for data source".
Issue/Introduction
Connection to any data source requiring an ODBC driver fails from TIBCO Spotfire Installed Client version 10.1.0 on Windows 7
Environment
Windows 7
Resolution
To resolve this issue, upgrade to the TIBCO Spotfire version 10.2 or higher.
Additional Information
Doc: System Requirements > Spotfire Connectors 10.1
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