TERR Tools not listed in 'Tools' menu

TERR Tools not listed in 'Tools' menu

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Article ID: KB0079511

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Updated On:

Products Versions
Spotfire Analyst All supported versions

Description

Spotfire Analyst is installed but user is not able to access the TERR Tools option under the 'Tools' drop-down menu

Issue/Introduction

TERR Tools not showing up as expected in the Tools drop-down menu

Environment

Product: TIBCO Spotfire (desktop client / Analyst / Professional) Version: All supported versions OS: All supported Operating Systems

Resolution

Under Tools/Administration Manager confirm that TIBCO Spotfire Extensions is enabled for user group.

Confirm that Spotfire Extensions license is enabled for user group