Error while validating ActiveSpaces in the set up of TIBCO Spotfire Server clustering
Article ID: KB0079790
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | 7.5 and higher |
Description
While installing ActiveSpaces and "Enabling secure transport for ActiveSpaces", there is a command to validate ActiveSpaces by creating a security token by entering the following command:
as-admin> create security_token domain_name "AS-DOMAIN" policy_file "C:/tibco/tss/version/nm/trust/as-policy.txt" token_file "C:/tibco/tss/version/nm/trust/mytoken.txt"You may get the following output:
SYS_ERROR <action_failed - Failed Command: connect security_token "D:/tibco/tss/7.8.1/nm/trust/mytoken.txt" name "spofire" discovery "tcp://192.168.11.2:5701" connect_timeout 30000 Cause: action_failed Message: connect timeout
Resolution
To resolve, confirm that you are using the required version of ActiveSpaces as per the System Requirements and documentation. For example, TIBCO Spotfire Server 7.8 requires ActiveSpaces version 2.2.1 . If you use an older version such as 1.6, you may see the error above.
Additionally, ensure that:
Additionally, ensure that:
- The TIBCO Spotfire Servers can successfully ping each other.
- The port is not blocked by any firewall.
- The TIBCO Spotfire Servers are running.
Issue/Introduction
This article describes an error you may see while installing ActiveSpaces and validating it.
Additional Information
TIBCO Spotfire Server System Requirements:
Doc: Setting up a cluster of Spotfire Servers
Doc: Enabling secure transport for ActiveSpaces
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