Products | Versions |
---|---|
Spotfire Statistica | All versions |
1. Network connection is down
2. The file has been moved or path to file has changed.
Testing Network Connectivity
Network connection is weak or down. To test the connection, use the Ping command in command prompt to ping the server location of the file:
ping <servername>
Example: Ping www.yahoo.com
Depending on the network connection speed, if the ping finished within 30 seconds and 4 packets are sent and 4 and received back, then the connection is good. If not all the packets come back, there is a connection issue (maybe too much traffic to the server).
Other connectivity tools can be used to test the quality of the network connection. Contact your IT department for further information.
File Location
With Statistica project files, changing the path to the location of the file will cause the file to produce an error. To fix this, move the file back to the original location.