Exporting large data sets from Web Player results in partial export or garbled text in the exported file
Article ID: KB0080652
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | Version 7.5 and later |
Description
When exporting huge data sets from the TIBCO Spotfire Web Player, only a partial export is done and the exported file may contain garbled characters at the end.
Issue/Introduction
Exporting data from Web Player results in garbled text in the exported file.
Resolution
Follow the steps below.
1). Open a command-line interface and export the service configuration from Spotfire Server by using the export-service-config command. Specify the Web Player capability and the deployment area.
Example :export-service-config --capability=WEB_PLAYER --deployment-area=Production
The following configuration files are exported. By default, these files are located in the <TSS install dir>\tomcat\bin\config\root directory.
2). Make the following changes to Spotfire.Dxp.Worker.Web.config in section configuration/spotfire.dxp.web/performance/application .
From Spotfire.Dxp.Worker.Web.config,
Change: requestTimeoutSeconds="300" to requestTimeoutSeconds="3600"
and add:
connectionIdleTimeoutSeconds="1200"
After this, change the section which should look like the following.
Save the changes to file.
3). In the command-line interface, import the configuration file back into the Spotfire Server and name the configuration by using the import-service-config command.
Example: import-service-config --config-name=WebPlayerConfiguration
4). In the command-line interface, assign the created Spotfire Web Player configuration to the Spotfire Server to make it possible to use for the service:
Example: set-service-config --service-id=value –config-name=WebPlayerConfiguration
1). Open a command-line interface and export the service configuration from Spotfire Server by using the export-service-config command. Specify the Web Player capability and the deployment area.
Example :export-service-config --capability=WEB_PLAYER --deployment-area=Production
The following configuration files are exported. By default, these files are located in the <TSS install dir>\tomcat\bin\config\root directory.
- Spotfire.Dxp.Worker.Core.config
- Spotfire.Dxp.Worker.Host.exe.config
- Spotfire.Dxp.Worker.Web.config
2). Make the following changes to Spotfire.Dxp.Worker.Web.config in section configuration/spotfire.dxp.web/performance/application .
From Spotfire.Dxp.Worker.Web.config,
Change: requestTimeoutSeconds="300" to requestTimeoutSeconds="3600"
and add:
connectionIdleTimeoutSeconds="1200"
After this, change the section which should look like the following.
<application checkUserSessionTimeoutIntervalSeconds="120" userSessionTimeout="00:20:00" maxConcurrentWebServiceCallsPerCore="16" maxReceivedMessageSizeMb="1024" maxReaderQuotasSizeKb="256" requestTimeoutSeconds="3600" connectionIdleTimeoutSeconds="1200" />
Save the changes to file.
3). In the command-line interface, import the configuration file back into the Spotfire Server and name the configuration by using the import-service-config command.
Example: import-service-config --config-name=WebPlayerConfiguration
4). In the command-line interface, assign the created Spotfire Web Player configuration to the Spotfire Server to make it possible to use for the service:
Example: set-service-config --service-id=value –config-name=WebPlayerConfiguration
Additional Information
Doc: Manually editing the service configuration files
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