Undeploy of BPM Product application is not supported

Undeploy of BPM Product application is not supported

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Article ID: KB0080729

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Updated On:

Products Versions
TIBCO BPM Enterprise (formerly TIBCO ActiveMatrix BPM) 3.0.0, 3.1.0, 4.0.0, 4.1.0, 4.2.0

Description

The Product BPM application (by default named amx.bpm.app) is deployed on the ActiveMatrix (AMX) Platform when AMX BPM is configured. AMX Administrator provides an option to Undeploy or Force Undeploy all deployed applications.

Environment

OS: All Support Operating Systems

Resolution

An Undeploy or a Force Undeploy should not be performed on the product BPM Application (by default named amx.bpm.app). Performing any such action can cause the system to be unstable and/or unrecoverable, implying, the only corrective action is to recreate the environment.

In case amx.bpm.app fails to start, please contact TIBCO with the following details -

1. Logs from -

- BPMNode(s)
 SystemNode(s)

Logs can be downloaded using TIBCO ActiveMatrix (AMX) Administrator - Infrastructure > Nodes > (on the right) Choose the Environment Name > Choose the Node > (in the bottom panel) Diagnostics > Download All Logs

2. Output of the following commands from each tibcohost -

tibcohost dh tibcohost dn tibcohost describeApplications -applicationName <ProductBPMAppName - amx.bpm.app> -nodeName <BPMNode_Name> -outputFormat detail -includeComponents -outputFile app_detail_<BPMNodeName>.txt
tibcohost depf -nodeName <BPMNode_Name> | grep -i amx.bpm.runtime (on UNIX) or tibcohost depf -nodeName <BPMNode_Name> | find "amx.bpm.runtime" (on Windows)

Issue/Introduction

The Product BPM application (by default named amx.bpm.app) is deployed on the ActiveMatrix (AMX) Platform when AMX BPM is configured. AMX Administrator provides an option to Undeploy or Force Undeploy all deployed applications.