Trying to import users and groups into iProcess using an xfr file

The following command is used:
swutil USERINFO UserGroup.xfr nousrchk

Users are not imported and the following error is generated:
     'User information is being updated by swadmin; Please try later'

TIBCO iProcess Engine (Oracle) 11.4.1 Linux

The issue is that the user information is marked as being updated in the iProcess FLAG_TABLE database table.
 
Only one person can updated the user/group information at any point in time.
  
Either:
1. Another person is in the process of updating the user info    
    OR
2. The user area is marked as locked in the iProcess database table flag_table
  
Check that no one else is updating the user and group information.
 
If no one is updating the user information then check that status of the iProcess FLAG_TABLE database table using:
    select * from flag_table;
 
The table should contain 4 rows – if no area is locked then all number columns should be set to 0 with the USER_NAME column set to null
 
If an area is locked then please update the row to set the area as free.

The user and group import will then proceed.
 

Trying to import users and groups into iProcess using an xfr file Users are not imported and the following error is generated: 'User information is being updated by swadmin; Please try later'

TIBCO iProcess Engine Administrator's Guide