Spotfire Web Player/Automation services instance fails to start when we run the Node Manager service via a Service Account.
Article ID: KB0081011
Updated On:
| Products | Versions |
|---|---|
| Spotfire Web Player | All Supported Versions |
Description
Web Player/Automation services instance may fail to start with the following error message in worker logs.
-------------
ERROR;2018-08-24T14:10:28,323-04:00;2018-08-24 18:10:28,323;0e07967f-53b7-482d-a019-643b84ccbf07;(null);WorkerStartup 1;;Spotfire.Dxp.Worker.Host.WorkerHost;"Failed to start worker.
System.Security.SecurityException: The executing windows identity is not a local administrator.
--------------
-------------
ERROR;2018-08-24T14:10:28,323-04:00;2018-08-24 18:10:28,323;0e07967f-53b7-482d-a019-643b84ccbf07;(null);WorkerStartup 1;;Spotfire.Dxp.Worker.Host.WorkerHost;"Failed to start worker.
System.Security.SecurityException: The executing windows identity is not a local administrator.
--------------
Issue/Introduction
Spotfire Web Player/Automation services instance fails to start when we run the Node Manager service via a Service Account.
Environment
All supported envrionments
Resolution
Make sure the Service Account which is running Node Manager service is part of the "Local Administrators" group on the Node Manager machine. And this service account has read and write access to the Node Manager installation directory and sub-directories.
Additional Information
https://docs.tibco.com/pub/spotfire_server/7.14.0/doc/html/TIB_sfire_server_tsas_admin_help/GUID-3237F847-3135-4F10-8284-1D66F6DEC36E.html
Feedback
Yes
No
Powered by
