Error "Object doesn't support property or method 'startsWith'" in Internet Explorer when using Spotfire version 7.12

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Article ID: KB0081173

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Updated On:

Products Versions
Spotfire Web Player 7.12
Spotfire Business Author 7.12

Description

When opening or using Spotfire analysis files in Internet Explorer, you might be getting the following error message:

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Interpretation error during update.
Type: TypeError
Message: Object doesn't support property or method 'startsWith'
Stacktrace: TypeError: Object doesn't support property or method 'startsWith'
...
...
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Environment

Spotfire Web Player / Business Author / Consumer version 7.12 in Internet Explorer

Resolution

Defect related to handing of background images in text areas.

Fixed in hotfix TS_7.12.0.61 HF-002 for TIBCO Spotfire 7.12.x, and fixed in version 7.13 and later.

More details and link for downloading hotfix available here: https://community.tibco.com/wiki/list-hotfixes-tibco-spotfire-clients-analyst-web-player-consumerbusiness-author-and-automation

Issue/Introduction

Error "Object doesn't support property or method 'startsWith'" in Internet Explorer when using Spotfire version 7.12

Additional Information

TS-55386 - Fixed issue with background images in text areas on Internet Explorer