As of Spotfire 7.11.0 LTS, there is a new feature introduced called "Combination of LDAP and Spotfire database authentication", through which you can configure external user directory like LDAP, etc and also can add users manually to the Spotfire database.
If you have the below 3 configurations on your end:
- You have LDAP user directory.
- You have also manually created database users.
- You have collapse domains enabled.
Then after an LDAP user directory synchronization, your database users fail to log in with the following error seen in the "server.log":
INFO 2018-04-10T15:05:57,915-0300 [unknown, #30, #23865] server.security.PostAuthenticationFilterImpl: Denying access, the user principal 'myuser' is currently not enabled