Inbound cXML transaction failing in BusinessConnect with "failing to find partner participant info"
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Article ID: KB0081678
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Updated On:
Products
Versions
TIBCO BusinessConnect cXML Protocol
6.0.1
Description
An inbound cXML transaction fails with the following error in BC engine logs: <<< cXML operation state = TRANSACTION-TERMINATED description = Transaction terminated - Failed to find partner participant info: PrivateID/0001112223x (configured to check all credentials) >>>
This error is thrown because the PrivateID is not defined for the trading partner.
Issue/Introduction
When processing and inbound cXML message, BC fails to process the message because Partner Participant Information is missing in the trading partner configuration
Environment
All environments
Resolution
In order to resolve this issue, do the following :
1. Create a new domain "PrivateID" under System Settings -> Metadata Type Configuration -> Edit: Domains
2. Create a new domain identity under BusinessConnect -> Participants -> TradingPartnerName -> Protocol -> cXML with "Domain" : PrivateID and "Identity" : 0001112223x
Then select this PrivateID as the "Default Domain Identity"
Save the trading partner configuration. BC should now recognize the trading partner.