Textarea calculated values are not displaying when downloaded/Exported as pdf from the Web Player and Automation Server

Textarea calculated values are not displaying when downloaded/Exported as pdf from the Web Player and Automation Server

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Article ID: KB0081865

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Updated On:

Products Versions
Spotfire Analyst All

Description

Textarea calculated values are not displaying in pdf when downloaded/Exported as pdf from Web Player or Automation Server.
This issue may occur due to Wrong Internet explorer version installed on Webplayer Server/Node Manager machine or Automation Service machine.

Resolution

Install supported version of Internet explorer. To check the supported version, refer link : http://support.spotfire.com/sr_spotfire_server712.asp

e.g. For Spotfire 7.12 , Web browser supported are Microsoft Internet Explorer 10, 11.


 

Issue/Introduction

Textarea calculated values are not displaying when downloaded/Exported as pdf from the Web Player and Automation Server