Automation Services task created using the "Automation Services Job Builder" fails to run using "execute on server" with ERROR: Spotfire.Dxp.Data.Exceptions.ImportException: Not logged into the external connection.
Article ID: KB0081875
Updated On:
| Products | Versions |
|---|---|
| Spotfire Automation Services | 7.5 and higher |
Description
Automation Services task "execute on server" may fail with below error when someone try to open analysis file having Data Source saved in Spotfire library :
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'Open Analysis from Library' failed with: Spotfire.Dxp.Framework.Library.LibraryException: Import failed ---> Spotfire.Dxp.Data.Exceptions.ImportException: Not logged into the external connection.
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Environment
All supported Windows Operating Systems
Resolution
The reason for this error is that Automation Services user "automationservices@SPOTFIRESYSTEM" does not have permission on the library folder where the Data source of the Analysis file is saved. To resolve this error, provide "Browse + Access" permission for the Automation Services user "automationservices@SPOTFIRESYSTEM" on the library folder where Data Source of the Analysis file that you are trying to open is saved.
Issue/Introduction
Automation Services task created using the "Automation Services Job Builder" fails to run using "execute on server" with the following error:
'Open Analysis from Library' failed with: Spotfire.Dxp.Framework.Library.LibraryException: Import failed ---> Spotfire.Dxp.Data.Exceptions.ImportException: Not logged into the external connection.
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