Add/Remove of tables in Salesforce datasource displays no tables.

Add/Remove of tables in Salesforce datasource displays no tables.

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Article ID: KB0081985

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Updated On:

Products Versions
TIBCO Data Virtualization v7.0 and later

Description

Scenario:

An existing Salesforce datasource that has been in use will not not display any tables when you run the Add/Remove function.
No errors are logged or displayed.
The "Test Connection" button appears to show a success.

If you deliberately break your password, then the datasource will throw errors as expected.
If you restore the password string correctly, the datasource still acts silent during the Add/Remove attempt.

However, if you run a Re-introspection, you will see the expected error popup in the Studio.




 

Issue/Introduction

This discusses maintenance of the Salesforce datasource in TDV.

Resolution

This is a sign that either your password or Salesforce token has expired.
You can test this by logging into Salesforce.com's webpage and resetting your token and verifying your password.

Instructions to reset your Salesforce token:   https://help.salesforce.com/articleView?id=user_security_token.htm&type=5