Unable to establish a connection to Salesforce.com through Spotfire Salesforce connector.

Unable to establish a connection to Salesforce.com through Spotfire Salesforce connector.

book

Article ID: KB0082426

calendar_today

Updated On:

Products Versions
Spotfire Drivers TIB_drivers_1.4.0_win

Description

Establishing a connection to Saleforce.com via Spotfire Salesforce connector may fail with the following error message in logs:

-------------------------------------
"ERROR [IM003] Specified driver could not be loaded due to system error  126: The specified module could not be found. (TIBCO(R) ODBC Driver for Salesforce.com, C:\Program Files\TIBCO(R) ODBC Driver for Salesforce.com\lib\TibcoSFODBC64.dll)."
-------------------------------------
 

Environment

All Supported Environments

Resolution

Make sure you have Visual C++ Redistributable for Visual Studio 2015 installed (with the same bitness as the driver that you are installing).

You can download the installation packages at https://www.microsoft.com/enca/download/details.aspx?id=40784
 

Issue/Introduction

Unable to establish a connection to Salesforce.com through Spotfire Salesforce connector.
Powered by Wolken Software