Statistica installer throws the error "The local print spooler service is not running"
Article ID: KB0082760
Updated On:
| Products | Versions |
|---|---|
| Spotfire Statistica | 13.0 and above |
Description
Statistica installer installs a printer driver to be able to export reports to pdf named StatNovaPDF. This installation requires for the Print spooler service to be running. If the print spooler service is stopped or disabled, the statistica installer may throw the below error:
Environment
Windows
Resolution
To resolve the error:
1. Launch Services from Control Panel | Administrative Tools | Services or type Services.msc in the Windows search
2. Look for a service named "Print Spooler"
3. If this service is stopped, chick on the green triangle to start the service. You may alternatively right click and choose Start.
4. If the Startup type is Disabled, then double click on the service and change the startup type to be Automatic and then start the service.
1. Launch Services from Control Panel | Administrative Tools | Services or type Services.msc in the Windows search
2. Look for a service named "Print Spooler"
3. If this service is stopped, chick on the green triangle to start the service. You may alternatively right click and choose Start.
4. If the Startup type is Disabled, then double click on the service and change the startup type to be Automatic and then start the service.
Issue/Introduction
Statistica installer has an error : "Operation could not be completed (Error 0x00006ba). The local print spooler service is not running. Please restart the spooler or restart the machine."
Additional Information
https://www.technipages.com/fix-for-the-print-spooler-service-is-not-running-error
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