TIBCO iProcess server maxed out at 100% CPU after upgrade to iProcess Engine 11.5.0
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Article ID: KB0082990
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Updated On:
Products
Versions
TIBCO iProcess Engine (SQL)
11.5.0
Description
The iProcess Engine was upgraded from 11.3.1 to 11.5.0 . After starting iProcess, the utilization server CPU is at 100% . Customer is using pthread.dll version 2.7.0.0 .
Environment
TIBCO iProcess Engine (SQL) 11.5.0
Microsoft Windows platform (64-bit)
Resolution
Use version 2.7.0.1 of the pthreads.dll file. Pthreads version 2.7.0.1 can be downloaded using the HTML file attached (Filename: TIB_pthreads_win32_2.7.0.1.htm). Reboot the Window server (without automatically starting the iProcess Engine) and copy the updated pthread.dll to C:\Windows\syswow64 . iProcess will start and operate normally with CPU utilization being normal.
The properties of the updated pthread.dll file still lists version 2.7.0.0, however, the file size of pthread.dll 2.7.0.1 is different from pthread 2.7.0.0 .
pthread.dll 2.7.0.0 file size is 86,070 bytes pthread.dll 2.7.0.1 file size is 134,144 bytes
Issue/Introduction
TIBCO iProcess server utilization is at 100% CPU after upgrading from iProcess Engine 11.3.1 to 11.5.0
Attachments
TIBCO iProcess server maxed out at 100% CPU after upgrade to iProcess Engine 11.5.0get_app