Spotfire User Manual CHM displays no content, showing just the Index page.

Spotfire User Manual CHM displays no content, showing just the Index page.

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Article ID: KB0083083

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Updated On:

Products Versions
Spotfire Analyst 7.0.x and later

Description

Spotfire User Manual CHM displays no content, showing just the Index page.​
 

Issue/Introduction

Spotfire User Manual CHM displays no content, showing just the Index page.

Resolution

This can happen if the .chm file is blocked on the machine. Once the .chm file is downloaded, right-mouse click on it in Windows Explorer, select Properties, then left-click on Unblock. 

*If the operating system is Windows 8, uncheck the box "Always ask...when opening this file..." when you first open the file. 

Additional Information

https://social.msdn.microsoft.com/Forums/en-US/a19a5564-1047-4921-9c8d-c076d25fe44a/unable-to-open-chm-file-in-windows-7?forum=devdocs

http://answers.microsoft.com/en-us/windows/forum/windows_8-files/windows-8-64bit-cant-open-chm-files/7dec5d51-f621-4753-ab13-ea3b59a07cb8?auth=1

https://tibbr.tibcommunity.com/tibbr/#!/messages/129900