How to enable Debug logging on Spotfire Analyst Client when the Spotfire client fails to open?
Article ID: KB0083374
Updated On:
| Products | Versions |
|---|---|
| Spotfire Analyst | 7.5,7.6,7.7,7.8,7.9,7.10 |
Description
The following method explains the process of enabling debug logging when Spotfire client fails to open
Issue/Introduction
How to enable Debug logging on Spotfire Analyst Client when the Spotfire client fails to open?
Resolution
1). Create a backup copy of the file: <Client install dir>TIBCO\Spotfire\x.x\Modules\Spotfire DXP Forms_<Version no>\ Spotfire.Dxp.Main.dll.config e.g. C:\Program Files
\TIBCO\Spotfire\x.x\Modules\Spotfire DXP Forms_<Version no e.g.5.8.3544.22302>\ Spotfire.Dxp.Main.dll.config
Note: The Modules folder may be hidden and it will have to be unhidden from within Window Explorer's folder (view) options.
2). Using a text editor, edit the file: Spotfire.Dxp.Main.dll.config .
3). Uncomment the file appender section that looks like the following.
<!--
<appender name="FileAppender" type="log4net.Appender.FileAppender">
<file value="Spotfire.Dxp.log" />
<appendToFile value="true" />
<layout type="log4net.Layout.PatternLayout">
<conversionPattern value="%date [%thread] %-5level %logger [%ndc] - %message%newline" />
</layout>
</appender>
-->
by removing the <!-- and --> tags so that the section now looks like:
<appender name="FileAppender" type="log4net.Appender.FileAppender">
<file value="Spotfire.Dxp.log" />
<appendToFile value="true" />
<layout type="log4net.Layout.PatternLayout">
<conversionPattern value="%date [%thread] %-5level %logger [%ndc] - %message%newline" />
</layout>
</appender>
4). Uncomment the file appender-ref section that looks like: <!-- <appender-ref ref="FileAppender"/> -->by removing the <!-- and --> tags so that the section now looks like: <appender-ref ref="FileAppender"/>
5). Search and replace every instance of: <level value="WARN"/> to: <level value="DEBUG"/>
6). Search for "DisableWindowsErrorReporting" and replace the value "False to "True" in the section that looks like
<setting name="DisableWindowsErrorReporting" serializeAs="String">
<value>False</value>
</setting>
by changing it <setting name="DisableWindowsErrorReporting" serializeAs="String">
<value>True</value>
</setting
7). Save the file. Recreate the problem.
8). A new file "Spotfire.Dxp.log" will be generated in the "<Client install dir>TIBCO\Spotfire\x.x\" folder, which contains all the logs at DEBUG level.
Note: All the above steps have been implemented in the attached "Spotfire.Dxp.Main.dll.config" file. Replace the "Spotfire.Dxp.Main.dll.config" file in the following path " <Client install directory>TIBCO\Spotfire\x.x\Modules\Spotfire DXP Forms_<Version no>\" on your machine with the attached config file.
\TIBCO\Spotfire\x.x\Modules\Spotfire DXP Forms_<Version no e.g.5.8.3544.22302>\ Spotfire.Dxp.Main.dll.config
Note: The Modules folder may be hidden and it will have to be unhidden from within Window Explorer's folder (view) options.
2). Using a text editor, edit the file: Spotfire.Dxp.Main.dll.config .
3). Uncomment the file appender section that looks like the following.
<!--
<appender name="FileAppender" type="log4net.Appender.FileAppender">
<file value="Spotfire.Dxp.log" />
<appendToFile value="true" />
<layout type="log4net.Layout.PatternLayout">
<conversionPattern value="%date [%thread] %-5level %logger [%ndc] - %message%newline" />
</layout>
</appender>
-->
by removing the <!-- and --> tags so that the section now looks like:
<appender name="FileAppender" type="log4net.Appender.FileAppender">
<file value="Spotfire.Dxp.log" />
<appendToFile value="true" />
<layout type="log4net.Layout.PatternLayout">
<conversionPattern value="%date [%thread] %-5level %logger [%ndc] - %message%newline" />
</layout>
</appender>
4). Uncomment the file appender-ref section that looks like: <!-- <appender-ref ref="FileAppender"/> -->by removing the <!-- and --> tags so that the section now looks like: <appender-ref ref="FileAppender"/>
5). Search and replace every instance of: <level value="WARN"/> to: <level value="DEBUG"/>
6). Search for "DisableWindowsErrorReporting" and replace the value "False to "True" in the section that looks like
<setting name="DisableWindowsErrorReporting" serializeAs="String">
<value>False</value>
</setting>
by changing it <setting name="DisableWindowsErrorReporting" serializeAs="String">
<value>True</value>
</setting
7). Save the file. Recreate the problem.
8). A new file "Spotfire.Dxp.log" will be generated in the "<Client install dir>TIBCO\Spotfire\x.x\" folder, which contains all the logs at DEBUG level.
Note: All the above steps have been implemented in the attached "Spotfire.Dxp.Main.dll.config" file. Replace the "Spotfire.Dxp.Main.dll.config" file in the following path " <Client install directory>TIBCO\Spotfire\x.x\Modules\Spotfire DXP Forms_<Version no>\" on your machine with the attached config file.
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