Login communication failed with the following message:
 
The Action Processor encountered an error processing the request.
 
Error details:
 
    /opt/software/tibco/iprocess/swnode1/tomcat/lib/libssoJNI.so: libstdc++.so.5: cannot open shared object file: No such file or directory
 
    java.lang.UnsatisfiedLinkError: /opt/software/tibco/iprocess/swnode1/tomcat/lib/libssoJNI.so: libstdc++.so.5: cannot open shared object file: No such file or directory
               at java.lang.ClassLoader$NativeLibrary.load(Native Method)
               at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)
 
Note that we have seen this error before. We had fixed it by installing stdc++5 (32-bit) as it is not by default installed on RHEL 7.3 64-bit. After installation we had added paths to java.library.path (/opt/stdc++5/lib:/opt/stdc++5/usr/lib).

TIBCO iProcess Engine 11.5.0 Hot Fix 16 iProces Workspace (Browser) Client 11.4.1 iProcess Server Objects 11.4.1 32-bit Oracle Java JRE 1.7.0_35 32-bit Tomcat 7.0.59 RedHat Enterprise Linux 7.3

 
Update the UNIX environment variables with the following:
 
1).  Add TOMCAT_HOME/lib to the start of the LD_LIBRARY_PATH
 
2). Unset the CLASSPATH environment variables before starting Tomcat.

    The CLASSPATH displayed by tomcat (when is starting) should include just the bootstrap.jar and tomcat-juli.jar
    The Common class loader loads all classes and JAR files contained in $CATALINA_HOME/lib – this will load the jar files for the iProcess Sever Objects (Java)  
 
3). Start Tomcat using the script TOMCAT_HOME/bin/startup.sh script.
 
Add TOMCAT_HOMNE/lib to the start of the LD_LIBRARY_PATH and run the tomcat startup.sh script.
  
The Action Process worked successfully after the above changes and users were able to logon to iProcess.

Login communication failed with the following message: The Action Processor encountered an error processing the request. Error details: /opt/software/tibco/iprocess/swnode1/tomcat/lib/libssoJNI.so: libstdc++.so.5: cannot open shared object file: No such file or directory java.lang.UnsatisfiedLinkError: /opt/software/tibco/iprocess/swnode1/tomcat/lib/libssoJNI.so: libstdc++.so.5: cannot open shared object file: No such file or directory at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary1(ClassLoader.java:1965)

TIBCO iProcess Worksapce (Browser) Client Installatin Guide
TIBCO iProcess Server Objects (Java) Installation Guide