Error in TIBCO Spotfire Server log: "java.net.SocketException: Too many open files" on the LINUX Operating System
Article ID: KB0083657
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | All versions |
Description
Description:
Spotfire Server is unresponsive and users are unable to login to Spotfire desktop client and Web Player. Error: "java.net.SocketException: Too many open files".
Symptoms:
(TSS) Spotfire Server logs show the following events.
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Dec XX, XXXX 8:09:XX AM org.apache.tomcat.util.net.JIoEndpoint$Acceptor run
SEVERE: Socket accept failed
java.net.SocketException: Too many open files
at java.net.PlainSocketImpl.socketAccept(Native Method)
at java.net.AbstractPlainSocketImpl.accept(AbstractPlainSocketImpl.java:398)
at java.net.ServerSocket.implAccept(ServerSocket.java:530)
at java.net.ServerSocket.accept(ServerSocket.java:498)
at org.apache.tomcat.util.net.DefaultServerSocketFactory.acceptSocket(DefaultServerSocketFactory.java:60)
at org.apache.tomcat.util.net.JIoEndpoint$Acceptor.run(JIoEndpoint.java:220)
at java.lang.Thread.run(Thread.java:744)
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Cause:
The error "java.net.SocketException: Too many open files" indicates that the limit on the number of "Open files", which is 1024 by default, has been exceeded.
Environment
Resolution
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<username> soft nofile 40000
<username> hard nofile 40000
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Example: If Spotfire is running under "root" user:
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root soft nofile 40000
root hard nofile 40000
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Note: An issue exists for a high number of open files under Red Hat 6. (Refer to https://access.redhat.com/solutions/33993). Consult with your Administrator before making any changes as the change outlined above will modify the parameter for the root user.
Issue/Introduction
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