Spotfire client has a gray background.

Spotfire client has a gray background.

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Article ID: KB0083745

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Updated On:

Products Versions
Spotfire Analyst All Versions.

Description

Spotfire opens and is fully functional, but the background is gray instead of white. See the attachment (Filename: Gray background.png) for an example.

Symptoms:
Background of client is gray making some options difficult to read.

Cause:
Incorrect settings in Internet Explorer.

Resolution

Open an Internet Explorer browser window and click on: Internet Options > General tab > Colors button

Add a check mark to the "Use Windows Colors" option. When this is not checked, it can result in a gray background instead of white.

Issue/Introduction

Spotfire client has a gray background.

Attachments

Spotfire client has a gray background. get_app