How to enable DEBUG logging on the TIBCO Spotfire Server
Article ID: KB0083762
Updated On:
| Products | Versions |
|---|---|
| Spotfire Server | Spotfire Server versions 7.0 and earlier |
Description
This article lists the steps to enable DEBUG logging on the TIBCO Spotfire Server.
Resolution
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Note: You need to have Spotfire Administrator privileges to perform these steps.
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There are two different sets of steps to enable DEBUG logging, based on whether the Spotfire Server is accessible or not.
2). Click the button "Open Logs and Diagnostics".
3). Login using a Spotfire account with Spotfire Administrator privileges.
4). In the "Server Log Files" tab, set Current Log Configuration to "log4j-debug.properties".
5). Click on "Set Configuration" to apply the change. You will find all the log files under "<Spotfire Server install directory>\tss\<version>\tomcat\logs".
2). Search for "log4j.properties" and replace it with "log4j-debug.properties".
3). Save and close the file.
4). Launch the Windows Services located in "Control Panel -> Administrative Tools" and restart the "TIBCO Spotfire Server <version>" service. You will find all the log files under "<Spotfire Server install directory>\tss\<version>\tomcat\logs".
Note: You need to have Spotfire Administrator privileges to perform these steps.
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There are two different sets of steps to enable DEBUG logging, based on whether the Spotfire Server is accessible or not.
Scenario 1: If the Spotfire Server has started and is accessible, then follow the steps given below to enable DEBUG Logging:
1). Start a Web Browser and go to the server start page. (e.g., http://<server host name>/Spotfire)2). Click the button "Open Logs and Diagnostics".
3). Login using a Spotfire account with Spotfire Administrator privileges.
4). In the "Server Log Files" tab, set Current Log Configuration to "log4j-debug.properties".
5). Click on "Set Configuration" to apply the change. You will find all the log files under "<Spotfire Server install directory>\tss\<version>\tomcat\logs".
Scenario 2: If the Spotfire Server has not started or the Spotfire Administrator is unable to login to the Spotfire page, then follow the steps below to enable DEBUG logging:
Note: In this scenario, Spotfire service has to be restarted for changes to take effect.
1). Edit the "web.xml" file in notepad. The file is located at: "<Spotfire Server installation folder>\tss\<version>\tomcat\webapps\spotfire\WEB-INF".2). Search for "log4j.properties" and replace it with "log4j-debug.properties".
3). Save and close the file.
4). Launch the Windows Services located in "Control Panel -> Administrative Tools" and restart the "TIBCO Spotfire Server <version>" service. You will find all the log files under "<Spotfire Server install directory>\tss\<version>\tomcat\logs".
Issue/Introduction
How to enable DEBUG logging on the TIBCO Spotfire Server
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